Hello guys!
So I own a NISSAN Sentra 2012 and the transmission went out on it on a freeway. I started rolling backwards into oncoming traffic but thankfully I was not involved in any accident.
I called the dealership who sold me the vehicle in 2013, Lumberton Honda and they told me I was no longer covered under the extended warranty I had purchased. I then called NISSAN Corporate and they stated I was out of warranty since I was at 68,000 mi. and the warranty was up to 60,000 mi.
NISSAN Corporate ALSO said that because my vehicle was previously owned by 3 or 4 car rental companies, NISSAN
knows the customers tend to abuse those vehicles so they will not be responsible for my repairs since I am out of warranty.
When I brought up the complains I found online regarding their CVT Transmissions, I was told she would not discuss any of those cases with me since she does not know the conditions or the usage level of those vehicles. She would only discuss MY case.
Wait a minute: so you purchase a vehicle to never drive it? That's the first...
Kalia and Chrystal at NISSAN Corporate in Memphis, TN also told me there was no history of any work being done on the transmission... Let's see: so you FIX the problem before it happens? I had my vehicle's oil changed and fluids checked at Lumberton Honda, Walmart, Black's Tire and TLC. No one found anything wrong with the transmission. It just stopped working out of the blue while I was on the All-American Freeway.
Going online to the NHTSA website, you can read all the complains the transmissions have received and there is no recall on this as of yet. All transmission issues are at around the 60,000 mi. mark (which is when NISSAN cuts off their warranty, conveniently).
I filed a complain with NHTSA, the Federal Trade Commission AND NC Attorney General.
Please go online and file your complain as well if you or someone you know has encountered an issue similar to this. This is obviously a safety threat and NISSAN CVT transmissions should be recalled. The only thing NISSAN does is replace them: they're throw-away parts.
I have also set up a GoFundMe account for this, in case NISSAN decides not to do anything about it:
http://www.gofundme.com/WenMobile
You can read about the complains here: http://www-odi.nhtsa.dot.gov/owners/SearchResults?prodType=V&searchType=PROD&targetCategory=A&searchCriteria.model=SENTRA&stats=1279770%2C0%2C0%2C54%2C13%2CSENTRA&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2012&searchCriteria.make=NISSAN&searchCriteria.prod_ids=1279770
Please share this post as many times as you can, as my testimony may help someone attempting to purchase a NISSAN Sentra 2012, or a NISSAN in general.
Thank you for reading and buenas noches,
Wen
#Nissan #Sentra #Transmission #Complain #Rant #PoorCustomerService